Privacy policy

​Effective Date: 01 January, 2021

Note: This document is only available in English, as it’s the official language of commerce for our clients and in the regions we operate. Any translated copies are not valid.

 

This Privacy Policy applies to the Formula Fashion Ltd owned and operated Website and its sub-domains (“Website or Platform”). Formula Fashion Ltd (formulafashion.co.uk,” “we,” or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by www.formulafashion.co.uk, when you access the Website and the service (including through the Website of our partners), how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

 

​1. INFORMATION WE COLLECT ON OUR OWN BEHALF.

  • Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you use our Website or purchase products thereof, we may receive certain information about you as described below. We may send you promotional and service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by cancelling your account.
  • Cookies and Tracking Technologies: Technologies such as: cookies, beacons, tags and scripts are used by formulafashion.co.uk. These technologies may be used in analysing trends, administering the Website, tracking your movements around the Website and to gather demographic information about our user base as a whole. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited. If you are located in Europe, your IP address, keystroke activity, and personal information are never stored or shared with any third-parties. We process and keep all data for our own Website within Europe.

 

​2. HOW WE USE YOUR INFORMATION.

  • We use the information that we collect to operate and maintain our Website and formulafashion.co.uk related services and to respond to your questions and concerns. The legal basis is art. 6(1) of the EU General Data Protection Regulation (GDPR).

  • ​If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is Article 6(1) of the GDPR.

 

Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of the Platform, we will mark certain fields as compulsory, since this is information that we need to be able to provide the service or give you access to the functionality in question. Please take into account that, if you decide not to make such data available to us, you may be unable to complete your user registration or may not be able to enjoy those services or functionalities.

 Depending on how you interact with our Platform, i.e., depending on the services, products or functionalities that you wish to enjoy, we will process your personal data for the following purposes:

 

To manage your registration as user of the Platform

customerservice@forumulafashion.co.uk 
 

For the development, performance and execution of the purchase or services contract that you executed with Us on the Platform.

This purpose includes processing your data, mainly:

  • To contact you for updates or informative notices related to the contracted functions, products or services, including quality surveys and to be able to establish the degree of customer satisfaction with the provided service.
  • To manage payment of the products that you purchase, regardless of the payment procedure used.
  • Activate the necessary arrangements in order to control and prevent potential fraud against you and against us during the purchasing process. If we consider that the transaction may be fraudulent, this processing may lead to the transaction being blocked
  • To manage potential returns after you have purchased and manage requests of availability information for articles and reservations of products through the Platform, depending on the availability of such options from time to time
  • For invoicing purposes and to make available to you the tickets and invoices of the purchases you have made through the Platform
  • To ensure that you are able to use other available functions or services on the Website
To meet requests or applications that you make through the Customer Support channels

We only process the personal data that is strictly necessary to manage or resolve your request or application

For marketing purposes

This purpose includes the processing of your data, mainly for:
  • If and when you subscribe to our Newsletter or create a user account on the Website, we will process your personal data to manage your subscription, including to send customized information on our products or services through various means (such as email or SMS); we may also dispense this information to you through push notifications in any instance that you activate them on your mobile device
  • Accordingly, please take into account that this data processing implies analysis of your user account to establish your preferences, thereby allowing us to establish your product preferences when sending you information; for example, based on your purchases and browsing history on the Platform (i.e. which articles/products you have selected or shown an interest in), we will offer you suggested products that are likely to appeal to you
  • You may unsubscribe from the Newsletter at any time through the ‘Newsletter’ section of the Platform
  • To perform promotional actions (for example, when setting up competitions or to send the list of items stored to the designated email address). On participating in any promotional action, you authorise us to process the personal data that you have shared with us in accordance with the type of promotional action and disclose them through various media outlets such as social networks or the Website. 
  • To disseminate in the Platform or through our social networking channels, photographs or images that you share publicly, provided that you give us your consent for the purpose

Analysis of usability and quality to improve our services

If you access our Platform, we inform you that we will use that browsing data for analytic and statistical purposes (i.e. to enable us to understand the manner in which users interact with our Platform and thus allow us to make improvements to the Platform)

In addition, we occasionally perform quality surveys and actions to understand the degree of customer satisfaction. 

3. HOW WE SHARE YOUR INFORMATION

  • Personally Identifiable Information: formulafashion.co.uk will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of formulafashion.co.uk (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Website or the formulafashion.co.uk Service, such as posting comments or reviews, will be available to others. If you remove information that you have made public on our Website, copies may remain view-able in cached and archived pages of our Website, or if other users have copied or saved that information.
  • ​Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain formulafashion.co.uk Services and those of our partners. Such results consist solely of non-personally identifiable information.
  •  Instances Where We Are Required To Share Your Information: formulafashion.co.uk will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of formulafashion.co.uk, our users or others.
  • ​What Happens In the Event of a Change of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the formulafashion.co.uk Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolution, reorganisations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • ​Testimonials: We may display personal testimonials of satisfied customers on our Website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at admin@formulafashion.co.uk.

 

 4. STORAGE AND PROCESSING

Your information collected through the formulafashion.co.uk Service may be stored and processed in the United States, Europe, or any other country in which formulafashion.co.uk or its subsidiaries, affiliates or service providers maintain facilities. formulafashion.co.uk may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Economic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.

 

​5. HOW WE PROTECT YOUR INFORMATION

formulafashion.co.uk is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to formulafashion.co.uk or guarantee that your information on the formulafashion.co.uk Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. No method of transmission over the Internet or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at admin@formulafashion.co.uk. We use an outside help platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

 

​6. PRIVACY SHIELD

formulafashion.co.uk complies with the EU GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. formulafashion.co.uk has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

 

​7. COMPROMISE OF PERSONAL INFORMATION

In the event that personal information is compromised as a breach of security, formulafashion.co.uk will promptly notify our customers in compliance with applicable law.

 

​8. YOUR CHOICES ABOUT YOUR INFORMATION

For current formulafashion.co.uk customers, you can review, correct, update or delete inaccuracies to the information about you that formulafashion.co.uk keeps on file by logging into your account to update your password and billing information. In any case, please take into account that, on actively making your personal data available to us through any procedure, you guarantee that they are true and accurate and you undertake to notify to us any change or modification of your data. You will be liable for any loss or damage caused to the Platform or to the person responsible for the Platform or to any third party by reporting erroneous, inaccurate or incomplete information in the registration forms. Please remember that, as a general rule, you must provide us only with your own data, not with those of third parties, other than to the extent otherwise permitted in this Privacy Policy.

​

  • Alternately (for data subjects tracked by formulafashion.co.uk and former formulafashion.co.uk customers), you can contact us directly at admin@formulafashion.co.uk. We will acknowledge your request within seventy-two (72) hours and handle it promptly. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object to the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request.
  • ​When we are legally permitted to process your data due to your consent or to for the purposes of a contract, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you made available to us in a structured, commonly used and machine-legible format, to be able to transmit them to another entity directly without impediments on our part.

 

​9. ENFORCEMENT

Be informed that, you have the right to file a claim before the responsible data protection regulatory authority, in particular, before the UK Data Protection Authority (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)

 

​10. OUR RETENTION OF YOUR INFORMATION

  • If you have an account with formulafashion.co.uk, we will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
  •  If you are a visitor to the formulafashion.co.uk Website we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Website.

 

 11. CHILDREN’S PRIVACY

Protecting the privacy of young children is especially important. For that reason, formulafashion.co.uk does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at admin@formulafashion.co.uk.

 

​12. NOTIFICATION PROCEDURES

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by formulafashion.co.uk in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

 

​13. LINKS TO OTHER WEBSITE

We are not responsible for the practices employed by the website or services linked to or from the formulafashion.co.uk Service or Website, including the information or content contained therein. Please remember that when you use a link to go from the formulafashion.co.uk Service or Website to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

 

​14. SOCIAL MEDIA WIDGETS

Our Website includes social media features, such as the Facebook Like button and other widgets that run on our Website. These features may collect your IP address and which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the organization providing it.

 

​15. CHANGES TO OUR PRIVACY POLICY

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective, and update the ‘effective date at the top of this page.

 

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at admin@formulafashion.co.uk.